Best reviewed on desktop.
Several sections rely on spatial layout, cross-referencing, and interactive prototypes that are difficult to assess on mobile.
1.1 — How to view this deck

Mike Oustamanolakis, PhD

Decision UX Architect
Designing systems that clarify ownership, trade-offs, and outcomes.

I bring clarity to complex, regulated systems.

How to view this deck
• Top bar → Table of Contents, Search, Keyboard Shortcuts, Text Size
• Bottom bar → use buttons (or ← → on keyboard) to move slides
• Bottom bar → darker dots mark each shown project
• Scroll inside slides → view full prototypes
1.3

How I Work

Define → Frame → Design → Optimize

1.4

Architecture. Velocity. Clarity.

I design systems that remove friction and eliminate ambiguity.


My definitions:
Architecture → Structure that eliminates ambiguity.
Velocity → Progress without friction.
Clarity → Only what matters — nothing extra.

1.5

People. Teams. Decisions.

I work through teams, not around them.


Teams → Led and guided designers, researchers, and cross-functional groups across product, engineering, and leadership.
People → Mentored designers from junior to senior levels through shared critique, clear standards, and decision ownership.
Environment → Reduced ambiguity by defining roles, decision rules, and system-level priorities.

2.1

Dipl.pro — A UX system for cross-border bureaucracy

From "information dump" → "guided decision"


• Consular, visa and emergency information is scattered across dozens of unrelated government websites.

• Global mobility = anxiety and uncertainty → not a design problem, a governance problem.

• Dipl.pro consolidates location + mission + citizenship + context into one guided flow.

Dipl.pro is actively being built in HTML + WordPress (Blocksy + CPT + REST + JSON schema).

2.2

Architecture for Predictable Decisions

• Info organized by urgency, not by visual hierarchy
(Emergency → Opening Hours → Contact)

• "Reveal to view emergency number" prevents accidental misuse

• Breadcrumb expresses jurisdiction, not geography
(Greek Missions → Hong Kong → Consulate General)

• Accessibility: semantic structure, focus-trap modal, cognitive load reduction

Each section answers one thing: what you need to do next.
See the experience, simplified.
https://dipl.pro/missions/greece/hong-kong/consulate-general
⚠️ Static prototype — interactions disabled
🇬🇷

Consulate General of Greece

Hong Kong SAR

Emergency assistance (24/7)

Contact Information

Address
Suite 2106-08, Two Pacific Place
88 Queensway, Admiralty
Hong Kong
Fax
+852 2877 0709

Opening Hours

Closed Opens tomorrow at 09:00
Opens in 9 hours and 2 minutes
Public Services
Monday - Thursday 9:00 - 13:00
14:00 - 17:00
Friday 9:00 - 13:00
Saturday - Sunday Closed
Telephone Inquiries
Monday - Friday: 9:00 - 17:00

Services Offered

This mission provides a range of consular services to Greek citizens and residents. Some services may require appointments or have specific documentation requirements.
Service Status Notes
Passport Issuance (New) By appointment only
Passport Renewal 3-4 weeks processing
Emergency Travel Documents 24-hour service
Visa Services (for travel to Greece) Schengen visa applications
Notarial Services Document certification, signatures
Birth/Marriage Certificates Registration and copies
Power of Attorney With notarization
Military Service Documentation Limited - refer to Athens
Voting Registration For Greek elections
Social Security Documents Not available - contact Athens
Available
Limited
Not available
Jurisdiction
Hong Kong SAR, Macao SAR

Holiday Closures

Next Holiday
Christmas Day - 38 days
38
days
This mission observes both Greek national holidays and Hong Kong public holidays. Special closures may be announced separately.
Closures Next 12 Months

Greek Holidays

Dec 25 Christmas Day
Jan 1-6 New Year's Day
Mar 25 Annunciation
Apr 29 Orthodox Easter Monday
May 1 Labour Day
Jun 15 Orthodox Pentecost Monday
Aug 15 Assumption of Mary
Oct 28 Ochi Day

Hong Kong Holidays

Dec 25-27 Christmas Day
Jan 1 New Year's Day
Jan 12 Lunar New Year
Feb 10-12 Lunar New Year
Feb 11 Lunar New Year
Feb 12 Lunar New Year
Mar 29 Good Friday
Apr 4-7 Ching Ming Festival
May 1 Labour Day
May 15 Buddha's Birthday
Jun 12 Dragon Boat Festival
Jul 1 Hong Kong Special Administrative Region Establishment Day
Sep 18 Mid-Autumn Festival
Oct 1 National Day
Oct 2 Mid-Autumn Festival
Oct 7 Chung Yeung Festival
Oct 23 National Day
Dec 25-27 Christmas Day
Dec 26 Boxing Day
Last verified: Nov 1, 2025

© 2025 Dipl.pro · Data verified by users

2.3

Clarity in High-Stress Conditions

• Operational clarity: the UI guides behaviour, not instructions.

• Reduces operational noise: emergency numbers are revealed deliberately, preventing accidental or non-urgent calls.

• Outcome focused: faster decisions during high-stress moments.

Built for clarity under stress.
See the urgency, visually.
https://dipl.pro/missions/greece/hong-kong/consulate-general
⚠️ Static prototype — interactions disabled
🇬🇷

Consulate General of Greece

Hong Kong SAR

Emergency assistance (24/7)

Contact Information

Address
Suite 2106-08, Two Pacific Place
88 Queensway, Admiralty
Hong Kong
Fax
+852 2877 0709

Opening Hours

Closed Opens tomorrow at 09:00
Opens in 9 hours and 2 minutes
Public Services
Monday - Thursday 9:00 - 13:00
14:00 - 17:00
Friday 9:00 - 13:00
Saturday - Sunday Closed
Telephone Inquiries
Monday - Friday: 9:00 - 17:00

🚨 Emergency Contact Information

24/7 assistance for Greek citizens in Hong Kong and Macau SAR

🔴 Emergency Consulate Contact
24/7 consular emergency line (Hong Kong)
🔴 Citizens Abroad Emergency (Athens)
MFA emergency center in Greece
🇬🇷 Greek Consular

📞 Regular Services

Office Hours
Mon-Thu: 9AM-5PM | Fri: 9AM-1PM
Email
grgencon.hok@mfa.gr
Website
www.mfa.gr/hongkong
🚨 When to Call

Emergency Line Use

Arrest or Detention
Immediate consular notification (24/7)
Lost/Stolen Passport
After hours only
Hospitalization/Death
Critical situations
Natural Disaster
Typhoons, civil unrest
🇭🇰 Hong Kong SAR

🚨 Emergency Response

Police, Fire, Ambulance
999
Police (Non-Emergency)
+852 2860 1000
Queen Mary Hospital
+852 2255 3838
Int'l SOS
+852 2528 1555
☎️ Health & Crisis

Crisis Hotlines

Poison Info Centre
+852 2925 1111
Mental Health Crisis
+852 2389 2222
Samaritans 24/7
Typhoon Hotline
1878 2
Sexual Assault Support
+852 2375 5322
RainLily 24/7
📋 In an Emergency:
Immediate danger: Call 999 first (HK/Macau) • Consular crisis: Use red emergency numbers above • Routine matters: Office hours only
🇲🇴 Macau SAR
Emergency: 999
Greek Consulate covers Macau
2.4

Policy → Logic → Interface

• Dynamically answers: "Do I need a visa?"

• Content changes based on location + passport

• Replaces government PDF labyrinth with clear next steps

From "Here are rules" → to "Here's what applies to you."
Ambiguity becomes certainty.
https://dipl.pro/visa/greece/hong-kong/check
⚠️ Static prototype — interactions disabled
🇬🇷🇭🇰
Visa-Free Entry

Greece to Hong Kong

Greek passport holders can enter Hong Kong without a visa for tourism and short-term business visits

Maximum Stay
90 days
Visa Required
No
Passport Validity
1+ month
Processing Time
On arrival

Required Documents

  • Valid Greek passport (minimum 1 month validity beyond intended stay)
  • Proof of onward/return travel (flight ticket)
  • Proof of sufficient funds for stay
  • Accommodation details (hotel booking or invitation letter)

Permitted Activities

  • Tourism and sightseeing
  • Business meetings and conferences
  • Short-term training programs
  • Visiting family or friends

Important Notes

  • No visa fee required
  • Employment is not permitted on visa-free entry
  • Extension of stay may be possible at Hong Kong Immigration Department
  • Overstaying may result in fines and future entry bans
Always verify before travel

Entry requirements can change. Check with Hong Kong Immigration Department or the nearest Hong Kong mission before your trip for the most current information.


Health & Insurance Requirements

Travel Insurance

Recommended

Not mandatory for Greek citizens, but strongly recommended. Should cover medical expenses, repatriation, and trip cancellation.

Vaccinations

None required

No mandatory vaccinations for travelers from Greece. Routine vaccinations recommended. Yellow fever certificate only if arriving from endemic areas.

COVID-19

No restrictions

No COVID-19 vaccination or testing requirements as of Nov 2025. Check for updates before travel as policies may change.

Health Requirements Can Change

Check the Hong Kong Centre for Health Protection and WHO for the latest health advisories before your trip.

How to Enter Hong Kong

Prepare your documents
Ensure your Greek passport is valid for at least 1 month beyond your intended stay. Have proof of onward travel and accommodation ready.
Arrive in Hong Kong
Present your passport and required documents at Hong Kong Immigration upon arrival. No advance application needed.
Receive entry stamp
Immigration will stamp your passport with permitted stay duration (up to 90 days). Keep this stamp visible for exit.
Updated: Oct 15, 2025

© 2025 Dipl.pro · Data verified by users

2.5

One Passport. One Location.
One Clear Answer.

• Country selection → city selection → mission selection

• Replaces search fatigue with progressive disclosure

• Designed to scale to 200+ locations and 1000+ missions

Users shouldn't have to understand bureaucracy before using it.
Pick passport. Pick place. Get certainty.
https://dipl.pro
⚠️ Static prototype — interactions disabled

Find Embassies & Consulates Worldwide

Access contact details, services, emergency lines, and hours for diplomatic missions across 150+ countries.

Greek Consular Services in Singapore

Embassy and consular information for Greek citizens

Greece — Singapore

Embassy
Address
100 Beach Road, #32-01/02 Shaw Tower, Singapore 189702
Phone
+65 6224 4488
Emergency Line
+65 6224 4488
Hours
Mon-Fri 9:00-17:00
Visa Passport Notarial Emergency Consular

Nearby Greek Missions

Greek embassies and consulates in neighboring countries

Greece — Kuala Lumpur

Embassy
Address
Jalan Raja Chulan, 50200 Kuala Lumpur, Malaysia
Phone
+60 3 2142 3688
Emergency Line
+60 3 2142 3688
Hours
Mon-Fri 9:00-16:30
Visa Passport Notarial Emergency Consular

Greece — Jakarta

Embassy
Address
Jl. Taman Kemang No. 32, Jakarta Selatan 12730, Indonesia
Phone
+62 21 719 8836
Emergency Line
+62 21 719 8836
Hours
Mon-Fri 9:00-16:00
Visa Passport Notarial Emergency Consular

Greece — Bangkok

Embassy
Address
23 Soi Attakarnprasit, Bangkok 10500, Thailand
Phone
+66 2 679 6777
Emergency Line
+66 2 679 6777
Hours
Mon-Fri 9:00-17:00
Visa Passport Notarial Emergency Consular

Greece — Manila

Embassy
Address
Pacific Star Building, Makati Avenue, Makati City, Philippines
Phone
+63 2 817 3911
Emergency Line
+63 2 817 3911
Hours
Mon-Fri 9:00-16:30
Visa Passport Notarial Emergency Consular

Greece — Hanoi

Embassy
Address
38 Tran Phu Street, Ba Dinh District, Hanoi, Vietnam
Phone
+84 24 3823 3456
Emergency Line
+84 24 3823 3456
Hours
Mon-Fri 9:00-17:00
Visa Passport Notarial Emergency Consular
2.6 — Outcome

Predictable decisions.
No interpretation.

Transparent, explainable, auditable.

3.1

Mark Classification Tool

Role & scope: Product and design lead, working with designers, engineers, and leadership to translate policy into enforceable system logic.

Problem: Grade boundaries set manually → errors, disputes, wasted admin hours.

Solution: Turn policy into logic. The interface eliminates invalid inputs.

Impact: Policy enforced automatically. Zero errors. Zero ambiguity.

Fully dynamic. Try it.
No formulas. No manual spreadsheets or recalculations.
The logic does the work.

Adjustment Type
Change Intervals
2.5 Current
UK Marks UG Classification PGT Classification Singapore Grade NUS/NTU GPA
3.2

Bulk Marksheet Document Generator

Problem: Personalized PDF feedback takes days of manual formatting per cohort.

Solution: CSV → automated PDF packets.

Impact: 200+ individualized PDFs generated in under 1 hour.

Imagine formatting this… 200 times.
Academic talent should serve students.
Not wasted in paperwork.

3.3

Workflow Automation → Academic Time Recovered

This tool saved me hours. What used to take a full day now takes 30 minutes.
The automation is brilliant and output looks professional every time.

— Academic Colleague, Manchester Metropolitan University


Optimized Flow → ~15 min

1
2~5 min • Setup

Configure rubric template

2
10 min • Input Data

Paste student data & rubric

3
2 min • Generate

One click → All PDFs

Legacy Process → ~6h 25m

1
25 min • Template Creation

Manual document setup

2
2,5 hrs • Manual Entry

Type data for each student

3
3hrs • Formatting

Manual highlighting & layout

4
30 min • Statistics

Calculate moderation data

50 students. 93% less time → ~6h 25m saved
Academic time should create learning — not documents.


Key Benefits
  • Reduces time wasted copy-pasting by up to 95%
  • Eliminates repetitive formatting tasks
  • Automates complex moderation statistics
  • Enables consistent feedback across large cohorts
Traditional Process Challenges
  • Time-consuming manual formatting for each student
  • High risk of inconsistencies between feedback sheets
  • Error-prone manual calculation of statistics
  • Significant administrative overhead for large cohorts
Configured in under 5 minutes.
Scroll to preview the full workflow

https://example.com/marksheet-document-generator
⚠️ Static preview — no scripts, no interactivity.

Bulk Marksheet Document Generator

Start by setting up your feedback-sheets


1Start by setting up your feedback-sheets

How to name?

Use the full name, avoid abbreviations.

• Optionally, you can include the [unit code] or [year].

Examples:

Advanced Cat Nap Strategies

The Sociology of Sandwiches, 2025-FOOD210

The Great Emu War: A Tactical Analysis (WARFR0355)



2Activate as many descriptors as your module requires



3If needed, modify the default labels

Optional: Modify the feedback labels

Optional: Modify the mark labels


4Set your rubric criteria

Step by step

1️⃣ Look up the rubrik descriptors on the university intranet.
2️⃣ Alternatively, download an Excel file with all rubric descriptors.
3️⃣ Choose your year (L3-L7) by selecting the relevant tab.
4️⃣ Copy the rubric criteria, including the header row. ⚠️ Select the correct year!
5️⃣ Paste them to the table below.
⚠️ Using fewer than 4 descriptors? Disable the extras in Step 2.

Levels Explained

Level Academic Stage Typical Year
L3 Foundation Year Pre-University
L4 Undergraduate Year 1 First Year of Bachelor's
L5 Undergraduate Year 2 Second Year of Bachelor's
L6 Undergraduate Year 3 (Final Year) Final Year of Bachelor's
L7 Postgraduate Master's Degree or Diploma

Modify your rubric

Grade Band Descriptor 1 Descriptor 2 Descriptor 3 Descriptor 4
Insert descriptor 1 hereInsert descriptor 2 hereInsert descriptor 3 hereInsert descriptor 4 here
86%-100%ExcellentAAAOutstandingExceptional
70%-85%GoodAASolidVery Good
60%-69%Not badADecentSatisfactory
50%-59%Needs ImprovementBDevelopingBasic
40%-49%WeakCLimitedMarginal
35%-39%PoorDFailingInsufficient
20%-34%Very PoorESeverely LackingUnacceptable
0%-19%FailFNo UnderstandingUnsatisfactory

5Copy-paste your feedback and marks from excel

⚠️ Make sure your columns match with the table below - don't mix up your columns.

Add rows:
Generate:
Name Overall Mark Summary Text What was done well Suggestions to improve in the future What was needed to get a better mark Comments about sources Descriptor 1 Mark Descriptor 2 Mark Descriptor 3 Mark Descriptor 4 Mark
Sample Student 85 Replace this summary. Sweet Not too bad More real-world examples. Citations missing. 70 65 60 55
Paste
Directly
From
Excel

Total rows: 5 | Rows with data: 1
3.4

One Page. Zero Confusion.

Problem: LMSLearning Management System (Moodle, Blackboard, Canvas) platforms bury information inside deep menus. Students waste time. Teaching slows down.

Solution: One structured dashboard. Everything findable in one click.

Impact: Students self-serve. Instructor emails drop to near zero.


Reduced student navigation questions by ~90%.

3.5

Autonomy by Design

A structured learning system — not a website.

Outcome: Students progress independently. Zero “Where is the file?” questions.

How: One screen. No menus. No searching. No cognitive load.

One screen. Everything findable.

https://example.com/digital-media-technologies
⚠️ Static prototype — interactions disabled

Digital Academic Research Skills Portfolio

Your complete resource hub for Session 1-11

11
Sessions
6
Tools
2,250
Words Assignment

Digital Media Technologies

Module Resources & Tools

🛠️ Interactive Tools

Hands-on tools to support your research and assignment writing

🎯

Research Topic Canvas

Visual tool to brainstorm and refine your research topic

Session 1
🔍

Boolean Search Builder

Build complex search queries with AND, OR, NOT operators

Session 2
📊

Database Comparison

Compare 3 databases side-by-side for your assignment

Session 3

CRAAP Test Evaluator

Evaluate and score sources using the CRAAP framework

Session 5
📊

Assignment Progress Tracker

Track word counts, completion status, and submission readiness

Sessions 7-11
📚

Harvard Bibliography Builder

Create properly formatted Harvard-style references for your 4 sources

Session 6

📋 Assessment & Resources

Essential links for your assignment

📖

Assessment Guide

Complete guide with examples, checklists, and detailed requirements for your 2,250-word portfolio

⭐ Essential Reading
🔗

ZBib Citation Generator

Free online tool to generate Harvard references quickly - opens in new tab

External Link

📅 Weekly Sessions

Interactive slide presentations for each week

01

Module Introduction

Research Topic Canvas, Assessment Overview

02

Keywords & Search Planning

Boolean operators, Search strategy development

03

Database Exploration

Comparing databases, Finding full-text

04

Source Collection

Finding 6-8 potential sources, Source types

05

Source Evaluation

CRAAP test, Selecting final 4 sources

06

Citation Workshop

Harvard referencing, Bibliography creation

07

Assessment Writing (1-2)

Research Planning & Database Navigation

08

MIDTERM Progress Review

Individual consultations, Feedback session

09

Assessment Writing (3-4)

Source Evaluation & Citation Management

10

Reflection & Finalization

Section 5, Final formatting checks

11

Final Support & Submission

Last checks, Moodle upload, Celebration!

📝 Assignment Overview

400
Section 1
Research Planning
500
Section 2
Database Navigation
600
Section 3
Source Evaluation
450
Section 4
Citation Management
300
Section 5
Reflection

Total: 2,250 words (±10%)

4.1

UX Dictionary — Single Source of Truth

14,500 terms in a controlled taxonomy.

One shared language for product, policy, and delivery.

Problem → No shared vocabulary.
Solution → Shared language.
Impact → Faster decisions across teams.

• Reduces ambiguity
• Standardises terminology
• Eliminates interpretation errors


Currently in editorial & quality-assurance review.

4.2

Dictionary Entries

UX Dictionary inner spread (draft)

• Curated terminology asset — structured, versioned, and currently in editorial review.
• Pre-publication reference spread — terminology governance and accessibility checks in progress.

4.3

Dictionary Quality Control

Problem: Ambiguity creeps in. Alignment erodes. Work slows.

Solution: I built a clarity scoring system that enforces objective quality.

Impact: Shared language → shared decisions → faster execution.

Scoring Methodology → How it scores definitions

Parameter Weight What It Measures
Clarity 25% Sentence length, word length, avoids overly long constructions
Readability 15% Flesch-Kincaid grade level, syllable count, sentence complexity
Jargon Balance 15% Appropriate use of UX terminology (not too much, not too little)
Sentence Structure 15% Complexity of clauses, use of conjunctions and relative clauses
Concrete/Abstract Balance 15% Mix of specific examples and conceptual terms
Active Voice 15% Preference for active over passive voice constructions
4.4

Definition Quality Scorer

Change the text → see how clarity changes


Low clarity
0
0 / 155 characters
High clarity
0
0 / 155 characters
5.1

Fast, aligned execution.

Speed isn't doing more — it's removing the unnecessary.
My stack is clarity, not software.


Architecture Removes ambiguity
Clarity Removes interpretation
Velocity Removes friction
Accountability Defendable decisions
Alignment Move fast without side effects
5.2

What I Don't Do

I don't perform process for sake of process.
I don't drag decisions through endless meetings.
I don't move without alignment.
I don't ship without accountability.
I don't add complexity to look smart.
6.1

Design is more than a job.
→ It’s responsibility for impact.

The work is not only performing duties. The work is advancing efficiency and outcomes.

7.1

Ready to serve.

What I do


I design for clarity, not drama.
I move decisions forward.
I create alignment before execution.
I ship with accountability.
I remove complexity so others can move faster.